ORDERING:

    

Our site includes shopping carts for your purchases. To order the item you want, simply select from the available options, then press the button "Add to Cart". The item is then added to your shopping cart. You can thereafter continue your purchases, adding items to your cart, removing items or even emptying your cart completely.

To review the contents of your shopping cart at any time, click on the link “Your Cart”, located at the top of each page. To pay for your purchases, simply click on “Checkout” (available from your shopping cart, and also displayed at the top of each page).

Order payments are done on the secure section of the site. You will be asked to complete a form, including the payment and personal information necessary to deliver your order.

All prices are in Canadian and US dollars. To convert a price, or the total
of your order, from one currency to another, simply click on the icon.

PAYING WITH A MONEY ORDER:

Follow the same steps as for ordering with a credit card. At step 4, print the page, then complete it by entering your telephone number and e-mail address. Send this printed list, along with your money order, made out
to “kammeleon”, to:

kammeleon
187 Archambault
L'Assomption
Quebec
Canada
J5W 1V3

Don’t forget to include your e-mail address on the copy.
We need it to send you a confirmation of your order.

BULK ORDERS:

For all orders over $500 (incl. taxes), please contact us.

SPECIAL ORDERS

Special orders are only possible in the case of bulk orders. Please contact us.

SHIPPING COSTS – CANADA

In Canada, shipping & delivery costs are $5.95 for the first item purchased, and thereafter, vary according to weight and destination.

SHIPPING COSTS – INTERNATIONAL

Costs for international shipments are based on the region in which you live. Calculations for shipment of all items in your shopping cart are done according to Canada Post standards.

You can calculate the total cost for purchase and delivery of all items in your cart. Once you have chosen the items you wish to buy, complete all the required shipping information. You will then receive all the necessary information as to cost, but will only be billed once we have received your credit card details.

EXPRESS DELIVERY:

We do not offer rush shipping. Orders that are placed this week are collected and printed next week. We do not keep inventory and only print to order.

PRODUCT CARE:

All of our products are made of quality material that has been pre-shrunk prior to production. Our printing and embroidery processes are designed to ensure high resistance. We do recommend, however, that you wash the products inside out, to guarantee maximum wear.

RETURN/EXCHANGE POLICY:

We are proud to offer you a selection of the highest quality products. Should you not be fully satisfied with a purchased item, you may return it within 30 days of the date of shipping. Any product returned for an exchange may not have been worn, washed or cleaned, and must still bear its original labels and tags.

Note that refunds are only possible for credit card purchases. Shipping costs are not refundable, and no refunds will be made for cash or money order purchases.

Prior to returning an item for a refund or exchange, you must contact us at the number below. No items may be returned unless you have previously obtained a returned goods authorization number.

Please contact us by e-mail.

RETURNING ITEMS:

Send your items to:

kammeleon, enr.
187, Archambault, L'Assomption
Quebec, Canada, J5W 1V3

We will need your billing number in order to issue a refund or authorize an exchange. Please contact us if you do not know this number.

Include a note in your package, with your name, order number, address, telephone number and e-mail address.

Let us know whether you want a refund or wish to exchange the product. In the latter case, tell us what colour/size/style you want.

In the case of a refund, please explain why you are not satisfied with our product and wish your money back. As soon as your shipment is received, kammeleon. will credit your credit card account with the amount of your purchase, minus shipping costs.

CONFIDENTIALITY/SECURITY:

The personal information we gather when you make a purchase or subscribe to our mailing list is kept highly confidential. We do not share any of the information gathered with third parties.

Our site uses the latest data encryption technology to ensure the security of all communications.

CONTACT:

Before getting in touch with us, please check the FAQ section of our site, where you may find the answer to your question.

When contacting us, please make sure to provide us your first and last names, e-mail address, complete mailing address and telephone number.

Please let us know if you require any additional information, or if you have any comments about our site.

(The simplest and fastest way to contact us is, of course, via E-mail).

For security reasons, no orders will be accepted over the telephone.

 

From kammeleon E-mail: info@kammeleon.com
kammeleon enr. 187 Archambault, L'Assomption Quebec, Canada J5W 1V3
Phone:	1 450 589-6729 Please leave us a message, indicating the reason for your call. A kammeleon representative will call you back within 24 to 48 hours.
Fax:	1 450 589-6729

Thank you for shopping at kammeleon.com!